Start Service

Information needed to set up an account with the West Travis County (PUA):

   Existing Service (meter on property).  A deposit on existing service will be determined upon meter size (see below).  An application fee of $50.00 is required at time of application.  Please click here for application.

DEPOSIT RATES – BASED UPON METER SIZE:

Standard Meter Service:  5/8” or 3/4" meter     $100.00

ANYTHING ABOVE A 3/4” METER PLEASE CALL 512-263-0125

Rocky Creek Community

Requires an additional deposit of $150.00 plus a $15.00 transfer fee

Ledgestone Community

Requires an additional deposit of $100.00 5/8” meter or $150.00 3/4” meter plus a $30.00 transfer fee


  Application Process (choose one of the following methods).

        A.   Place new service application in night drop box (11805 Bee Cave Rd. Ste 200)

        B.   Hand Deliver Monday through Friday between 8 a.m. and 5 p.m. to:

                        West Travis County PUA Customer Service Office

                        11805 Bee Caves Rd,, Suite 200

                        Austin, Texas 78738

        C.   Mail to:

                        West Travis County PUA Customer Service Office

                       11805 Bee Caves Rd., Suite 200

                        Austin, Texas 78738