Start Service

 

 For Existing Service (meter on property):

 A deposit on existing service will be determined upon meter size (see below). 

 An application fee of $50.00 is required at time of application.

 Please click here for application.

 

For New Service (no meter on property):  Please complete the Service Extension Request Application

 

 

DEPOSIT RATES – BASED UPON METER SIZE:

Standard Meter Service:  5/8” or 3/4" meter     $100.00

For meters larger than 3/4", please call Customer Service at 512-263-0125

Customers moving to the following subdivisions, please see additional costs below:

Rocky Creek Community

Requires an additional deposit of $150.00 plus a $15.00 transfer fee

Ledgestone Community

Requires an additional deposit of $100.00 5/8” meter or $150.00 3/4” meter plus a $30.00 transfer fee

 

 

New Service Application Process (choose one of the following methods).

        A.   Place new service application in night drop box (11805 Bee Cave Rd., Ste 200)

        B.   Hand Deliver Monday through Friday between 8 a.m. and 5 p.m. to:

                        West Travis County PUA Customer Service Office

                        11805 Bee Caves Rd,, Suite 200

                        Austin, Texas 78738

        C.   Mail to:

                        West Travis County PUA Customer Service Office

                       11805 Bee Caves Rd., Suite 200

                        Austin, Texas 78738