Our Mission

To view the mission statement and vision of the West Travis County Public Utility Agency, please click here to ...Learn more...

Bill Payment Options

Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply choose the option that best suits your needs... Learn more...

PUA Office Address

PUA Administrative and Customer Service offices are located at:

13215 Bee Cave Parkway

Building B, Ste. 110

Bee Cave, TX.  78738

Office Hours 8:00-12:00 and 1:00-5:00, Monday - Friday

Recent News View All »

Boil Water Notice RESCINDED Green Hills Loop and Field Stone Loop

August 04, 2020

On August 1, 2020, the Texas Commission on Environmental Quality required the West Travis County Public Utility Agency, public water system, PWS ID #2270235, to issue a Boil Water Notice to inform customers, individuals, or employees on Fieldstone Loop and Green Hills Loop that due to conditions which occurred recently in the public water system, the water from this public water system was required to be boiled prior to use for drinking water or human consumption purposes.

The public water system has taken the necessary corrective actions to restore the quality of the water distributed by this public water system used for drinking water or human consumption purposes and has provided...

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