West Travis County Public Utility Agency offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs.
Payment By Mail
If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five-seven business days before the due date specified on your bill.
On-Line Bill Payment
If paying on-line please click the red "Pay Your Bill Now" button and follow the prompts. Have your account number handy. We accept MasterCard, Visa and Discover cards.
- Visa/MasterCard/Discover (5% Convenience Fee) – immediate confirmation and will post the next business day
- Electronic Check ($1.00 Convenience Fee) – will post within 1 business day
Automatic Bank Draft
The worry-free way to pay your water bill. With this service, the amount of your monthly bill is automatically deducted from your bank account and credited to your utility account. To set up Automated Bank Draft, simply download and fill out the ACH Recurring Debit Form, ACH Authorization Form, and drop it off or mail it to our office, along with a voided check.
- Visa/MasterCard/Discover (5% Convenience Fee)
- Electronic Check ($1.00 per transaction)
When you receive a bill indicating "Do Not Pay", your draft set up has been completed and is active.
Payment Drop-off Location
You may pay your bill in person at our office address. We accept cash, check, or money orders. To avoid longer wait times, please note that Mondays, Fridays and the first day after a holiday are normally very busy.
Payment Through Financial Institution Online Bill Pay
Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customer's account. Please consult with your bank for more information.