Welcome to the Official Website of West Travis County Public Utility Agency

New Online Application Process

WTCPUA is pleased to announce our transition to My Government Online for online application processes for NEW CONSTRUCTION applications for service. Please click this link www.MyGovernmentOnline.org to go directly to the My Government Online website.

You will need to Create an Account and then you can log in and under Permits and Licensing, Apply for a Permit (application) online.

If you have any questions about the new application process, please contact Customer Service at 512-263-0125.

Bill Payment Options

Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply choose the option that best suits your needs...

To learn more about your bill pay options, click here:

Learn more...

PUA Office Address

PUA Administrative and Customer Service offices are located at:

13215 Bee Cave Parkway

Building B, Ste. 110

Bee Cave, TX. 78738

Office Hours 8:00-12:00 and 1:00-5:00, Monday - Friday

Uplands Water Treatment Plant is located at:

12215 Bee Cave Road

Bee Cave, TX. 78738

Recent News View All »

Wastewater Winter Averaging Period Happening Now

December 16, 2024

During the months of December, January, and February, the WTCPUA averages wastewater usage to set the wastewater rate for the rest of the year. Wastewater averaging is done during the winter months, since that is when people use the least amount of water in the year. We average the amount of water you use over those three months to get you the best possible rate. So for instance, if you use 4,000 gallons in December, 4,000 gallons in January and 5,000 gallons in February, your average would be 4,300 gallons.

Reduce outdoor irrigation during these months to get best rates for the whole year. Your rate is fixed for the whole year based on this averaging period, so even if your usage of...