Welcome to the Official Website of West Travis County Public Utility Agency

New Online Application Process

WTCPUA is pleased to announce our transition to My Government Online for online application processes for NEW CONSTRUCTION applications for service. Please click this link www.MyGovernmentOnline.org to go directly to the My Government Online website.

You will need to Create an Account and then you can log in and under Permits and Licensing, Apply for a Permit (application) online.

If you have any questions about the new application process, please contact Customer Service at 512-263-0125.

Bill Payment Options

Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply choose the option that best suits your needs...

To learn more about your bill pay options, click here:

Learn more...

PUA Office Address

PUA Administrative and Customer Service offices are located at:

13215 Bee Cave Parkway

Building B, Ste. 110

Bee Cave, TX. 78738

Office Hours 8:00-12:00 and 1:00-5:00, Monday - Friday

Uplands Water Treatment Plant is located at:

12215 Bee Cave Road

Bee Cave, TX. 78738

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Water Smart Tips

March 26, 2025

LCRA has put out some water smart tips for water conservation as we head into the summer months. Please be reminded that we are currently at Stage 2 watering restrictions which allows for watering with an irrigation system one day per week.

WaterSmart Tips

Cut back on outdoor watering.
According to the Environmental Protection Agency, outdoor watering can account for up to 70% of home water use during the hot summer season.
- Follow your water provider’s watering schedule.
- Water during the coolest time of the day – before sunrise. During the heat of the day, much of the water will be lost to evaporation.
- Split the time for running irrigation systems into two cycles. Use...