Welcome to the Official Website of West Travis County Public Utility Agency

New Online Application Process

WTCPUA is pleased to announce our transition to My Government Online for online application processes for NEW CONSTRUCTION applications for service.  Please click this link www.MyGovernmentOnline.org to go directly to the My Government Online website.  

You will need to Create an Account and then you can log in and under Permits and Licensing, Apply for a Permit (application) online.  

If you have any questions about the new application process, please contact Customer Service at 512-263-0125.


Bill Payment Options

Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply choose the option that best suits your needs... Learn more...

PUA Office Address

PUA Administrative and Customer Service offices are located at:

13215 Bee Cave Parkway

Building B, Ste. 110

Bee Cave, TX.  78738

Office Hours 8:00-12:00 and 1:00-5:00, Monday - Friday


Uplands Water Treatment Plant is located at:

12215 Bee Cave Road

Bee Cave, TX. 78738

Recent News View All »

LCRA limits outdoor watering to once a week until the drought eases

February 26, 2024


WTCPUA Customers Must Comply With Restriction

The Lower Colorado River Authority Board of Directors on Wednesday, February 21st, approved a new requirement that limits outdoor watering to no more than once a week in many Central Texas communities until the ongoing severe drought eases. The new watering restriction applies to cities, businesses, industries and others that purchase water from LCRA. Cities and utilities are required to enact the once-a-week restriction for their end use customers by May 1. This includes Austin, Briarcliff, Burnet, Cedar Park, Cottonwood Shores, Dripping Springs, Granite Shoals, Horseshoe Bay, Lago Vista, Leander, Marble Falls, Pflugerville,...

Read More »