Welcome to the Official Website of West Travis County Public Utility Agency

New Online Application Process

WTCPUA is pleased to announce our transition to My Government Online for online application processes for NEW CONSTRUCTION applications for service.  Please click this link www.MyGovernmentOnline.org to go directly to the My Government Online website.  

You will need to Create an Account and then you can log in and under Permits and Licensing, Apply for a Permit (application) online.  

If you have any questions about the new application process, please contact Customer Service at 512-263-0125.

 

Bill Payment Options

Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply choose the option that best suits your needs... Learn more...

PUA Office Address

PUA Administrative and Customer Service offices are located at:

13215 Bee Cave Parkway

Building B, Ste. 110

Bee Cave, TX.  78738

Office Hours 8:00-12:00 and 1:00-5:00, Monday - Friday

 

Uplands Water Treatment Plant is located at:

12215 Bee Cave Road

Bee Cave, TX. 78738

Recent News View All »

Revised Drought Contingency Plan-New Stage 1 Drought Restrictions 9/1/22

September 02, 2022

The West Travis County Public Utility Agency Board of Directors approved a revised Drought Contingency Plan on Thursday, September 1st.  The revised plan can be found on the home page of this website.  

The Board also voted to move to Stage 1 Watering Restrictions effective 9/1/22.  Stage 1 requirements are:

Twice per week watering based on the following schedule:

Residential:

Addresses ending in 0,1,2,3:  Monday and Thursday

Addresses ending in 4,5,6:     Tuesday and Friday

Addresses ending in 7,8,9:     Wednesday and Saturday

Commercial:  Tuesday and Friday

Watering Hours:  Midnight to 10 a.m. and 7 p.m. to midnight.

Variances are required for new landscapes if the schedule...

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