Our Mission

To view the mission statement and vision of the West Travis County Public Utility Agency, please click here to ...Learn more...

Bill Payment Options

Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply choose the option that best suits your needs... Learn more...

PUA Office Address

PUA Administrative and Customer Service offices are located at:

13215 Bee Cave Parkway

Building B, Ste. 110

Bee Cave, TX.  78738

Office Hours 8:00-12:00 and 1:00-5:00, Monday - Friday

Recent News View All »

New Water and Wastewater Rates Effective October 1, 2019

September 30, 2019

On August 15, 2019, the West Travis County PUA Board of Directors approved changes to retail water and wastewater rates for fiscal year 2020.  The new rates will be effective for consumption after October 1, 2019; you will see these changes on bills received in November or December (depending on your rate district).

We are happy to report that both the base fee and volumetric rates will be decreasing with this rate change.  This is due in part to a reduction of operations and maintenance costs and changes in retail system growth and water sales.

Please click here to view the new rate schedule.  

If you have questions regarding the new rates, please contact our Customer Service office at...

Read More »