Welcome to the Official Website of West Travis County Public Utility Agency

New Online Application Process

WTCPUA is pleased to announce our transition to My Government Online for online application processes for NEW CONSTRUCTION applications for service.  Please click this link www.MyGovernmentOnline.org to go directly to the My Government Online website.  

You will need to Create an Account and then you can log in and under Permits and Licensing, Apply for a Permit (application) online.  

If you have any questions about the new application process, please contact Customer Service at 512-263-0125.


Bill Payment Options

Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply choose the option that best suits your needs... Learn more...

PUA Office Address

PUA Administrative and Customer Service offices are located at:

13215 Bee Cave Parkway

Building B, Ste. 110

Bee Cave, TX.  78738

Office Hours 8:00-12:00 and 1:00-5:00, Monday - Friday


Uplands Water Treatment Plant is located at:

12215 Bee Cave Road

Bee Cave, TX. 78738

Recent News View All »

How to Save Money with Wastewater Averaging Months

December 05, 2023

Wastewater averaging season has started. The WTCPUA averages the amount of wastewater you use (anything that goes down a drain) during the months of December, January, and February. The average use of those three months sets your rates for the year. These months are chosen because they are typically the months people use the least amount of water. So, want to save money all year long? Fix running toilets and leaky faucets to ensure you are using the least amount of wastewater needed during these winter months! Here is a handy infographic that explains more:

wastewater averaging graphic

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