Welcome to the Official Website of West Travis County Public Utility Agency

New Online Application Process

WTCPUA is pleased to announce our transition to My Government Online for online application processes for NEW CONSTRUCTION applications for service.  Please click this link www.MyGovernmentOnline.org to go directly to the My Government Online website.  

You will need to Create an Account and then you can log in and under Permits and Licensing, Apply for a Permit (application) online.  

If you have any questions about the new application process, please contact Customer Service at 512-263-0125.


Bill Payment Options

Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply choose the option that best suits your needs... Learn more...

PUA Office Address

PUA Administrative and Customer Service offices are located at:

13215 Bee Cave Parkway

Building B, Ste. 110

Bee Cave, TX.  78738

Office Hours 8:00-12:00 and 1:00-5:00, Monday - Friday


Uplands Water Treatment Plant is located at:

12215 Bee Cave Road

Bee Cave, TX. 78738

Recent News View All »

Flume Smart Home Water Monitor Offer

August 30, 2023

Update 10/2: SOLD OUT

We have sold out of the flume monitors that come with the rebate; however, you can still order the device directly from Flume for $249. The next promotional offer for Flume devices from the company is Amazon Prime Days, 10/10 & 10/11, when the device will be on sale for $124.50.


West Travis County Public Utility Agency and Flume have joined forces to offer you an exclusive rebate on Flume’s Smart Home Water Monitor — the ultimate solution for leak detection, bill management, and efficient water use. With just a 10-minute DIY installation,

Flume provides:

● Down-to-the-minute water data to track your usage accurately.

● Suggested daily, weekly, and monthly...

Read More »