Welcome to the Official Website of West Travis County Public Utility Agency
New Online Application Process
WTCPUA is pleased to announce our transition to My Government Online for online application processes for NEW CONSTRUCTION applications for service. Please click this link www.MyGovernmentOnline.org to go directly to the My Government Online website.
You will need to Create an Account and then you can log in and under Permits and Licensing, Apply for a Permit (application) online.
If you have any questions about the new application process, please contact Customer Service at 512-263-0125.
Bill Payment Options
Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply choose the option that best suits your needs... Learn more...
PUA Office Address
PUA Administrative and Customer Service offices are located at:
13215 Bee Cave Parkway
Building B, Ste. 110
Bee Cave, TX. 78738
Office Hours 8:00-12:00 and 1:00-5:00, Monday - Friday