Welcome to the Official Website of West Travis County Public Utility Agency

New Online Application Process

WTCPUA is pleased to announce our transition to My Government Online for online application processes for NEW CONSTRUCTION applications for service.  Please click this link www.MyGovernmentOnline.org to go directly to the My Government Online website.  

You will need to Create an Account and then you can log in and under Permits and Licensing, Apply for a Permit (application) online.  

If you have any questions about the new application process, please contact Customer Service at 512-263-0125.

 

Bill Payment Options

Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply choose the option that best suits your needs... Learn more...

PUA Office Address

PUA Administrative and Customer Service offices are located at:

13215 Bee Cave Parkway

Building B, Ste. 110

Bee Cave, TX.  78738

Office Hours 8:00-12:00 and 1:00-5:00, Monday - Friday

Recent News View All »

Stage 3 Watering Restrictions in Effect 6/17/22

June 17, 2022

Due to extremely high water demand, the West Travis County Public Utility Agency is implementing Stage 3 Watering restrictions effective June 17, 2022.

Stage 3 restrictions are:

Outdoor watering hours will be limited to between midnight and 6 a.m. on designated days:

Addresses ending in 0,1,2,3:  Monday and Thursday

Addresses ending in 4,5,6:  Tuesday and Friday

Addresses ending in 7,8,9:   Wednesday and Saturday

Commercial customers (including HOA and POA addresses):  Tuesday and Friday

No watering allowed on Sundays.

Watering is allowed by a hand held hose or faucet-filled bucket or water can of 5 gal or less.  

Additional restrictions include:

No new landscapes may be...

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