Welcome to the Official Website of West Travis County Public Utility Agency

New Online Application Process

WTCPUA is pleased to announce our transition to My Government Online for online application processes for NEW CONSTRUCTION applications for service.  Please click this link www.MyGovernmentOnline.org to go directly to the My Government Online website.  

You will need to Create an Account and then you can log in and under Permits and Licensing, Apply for a Permit (application) online.  

If you have any questions about the new application process, please contact Customer Service at 512-263-0125.


Bill Payment Options

Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply choose the option that best suits your needs... Learn more...

PUA Office Address

PUA Administrative and Customer Service offices are located at:

13215 Bee Cave Parkway

Building B, Ste. 110

Bee Cave, TX.  78738

Office Hours 8:00-12:00 and 1:00-5:00, Monday - Friday


Uplands Water Treatment Plant is located at:

12215 Bee Cave Road

Bee Cave, TX. 78738

Recent News View All »

New Watering Schedule & Knowing What You Own: WaterWise Quarterly Newsletter

April 17, 2024

In this edition of WaterWise, the WTCPUA's quarterly newsletter, we cover the new watering schedule that will go into effect May 1st, per LCRA (Lower Colorado River Authority) guidelines as well as offer a diagram of the water utilties for your home, so you know what you own and are responsible to maintain and what your water utility provider takes care of. We are honored to serve you!

WaterWise Page 1

With WaterWise, our goal is to keep our customers informed on all aspects of their water use! We hope that this information helps answer some of your most pressing questions and gives you insight into the why, where and how of our operations. It is our pleasure to serve you and we are always available...

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