Welcome to the Official Website of West Travis County Public Utility Agency

New Online Application Process

WTCPUA is pleased to announce our transition to My Government Online for online application processes for NEW CONSTRUCTION applications for service.  Please click this link www.MyGovernmentOnline.org to go directly to the My Government Online website.  

You will need to Create an Account and then you can log in and under Permits and Licensing, Apply for a Permit (application) online.  

If you have any questions about the new application process, please contact Customer Service at 512-263-0125.

 

Bill Payment Options

Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply choose the option that best suits your needs... Learn more...

PUA Office Address

PUA Administrative and Customer Service offices are located at:

13215 Bee Cave Parkway

Building B, Ste. 110

Bee Cave, TX.  78738

Office Hours 8:00-12:00 and 1:00-5:00, Monday - Friday

 

Uplands Water Treatment Plant is located at:

12215 Bee Cave Road

Bee Cave, TX. 78738

Recent News View All »

Reminder: Mandatory Watering Restrictions

May 01, 2023

The West Travis County Public Utility Agency is currently in Stage 1 Watering Restrictions which requires twice per week watering restrictions.  Please ensure that your irrigation system is set according to the schedule below: 

Irrigation of landscaped areas with hose-end sprinklers or automatic irrigation systems between 12:00 a.m. and 10:00 a.m. and between 7:00 p.m. and midnight.

Addresses ending in 0,1,2,3:  Monday and Thursday

Addresses ending in 4,5,6:  Tuesday and Friday

Addresses ending in 7,8,9:   Wednesday and Saturday

Commercial customers (including HOA and POA addresses):  Tuesday and Friday

No watering allowed on Sundays.

 

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