Welcome to the Official Website of West Travis County Public Utility Agency

New Online Application Process

WTCPUA is pleased to announce our transition to My Government Online for online application processes for NEW CONSTRUCTION applications for service.  Please click this link www.MyGovernmentOnline.org to go directly to the My Government Online website.  

You will need to Create an Account and then you can log in and under Permits and Licensing, Apply for a Permit (application) online.  

If you have any questions about the new application process, please contact Customer Service at 512-263-0125.


Bill Payment Options

Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply choose the option that best suits your needs...

To Pay your bill directly to West Travis County Public Utility Agency use the Bill Pay button below:


Pay your Bill Online 


To learn more about your bill pay options, click here:

 Learn more...

PUA Office Address

PUA Administrative and Customer Service offices are located at:

13215 Bee Cave Parkway

Building B, Ste. 110

Bee Cave, TX.  78738

Office Hours 8:00-12:00 and 1:00-5:00, Monday - Friday


Uplands Water Treatment Plant is located at:

12215 Bee Cave Road

Bee Cave, TX. 78738

Recent News View All »

New Watering Schedule

April 24, 2024

As of May 1st, 2024, a new watering schedule is in place for WTCPUA customers. Mandated by the Lower Colorado River Authority (LCRA), irrigation will be limited to 1 time per week, according to the schedule below. The schedule is based on the last digit of the homeowner's address. This is according to our Stage 2 policy, which means there is only moderate water available and restrictions are necessary to ensure there is enough treated water for consumption. Visit our watering resource page for more information.

Stage 2 Watering Restrictions

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