Please be aware: There are scammers in our area who are impersonating agencies. The WTCPUA will never call customers and ask them to make a payment.  If you get a call, even from our number,...

Laboratory tests have been received which are absent for bacteria therefore the boil water notice has been lifted.  This only applied to certain customers on Nutty Brown Road who were notified...

Due to a needed pipe repair, certain homes off of Nutty Brown Rd. will be without water from 6pm - 11pm tonight. After the repair has been made there will be a boil water notice in effect. Customers...

There will be a scheduled shut out for maintenance on 4/14 from 9am-11am that will affect certain homes in the Uplands. This includes all of Hayden Bend, and the following addresses on Uplands Ridge...

On April 2, 2025 the Texas Commission on Environmental Quality required the West Travis County Public Utility Agency (PWS #2270235) to inform customers, individuals, or employees that due to...

LCRA has put out some water smart tips for water conservation as we head into the summer months. Please be reminded that we are currently at Stage 2 watering restrictions which allows for watering...

The West Travis County Public Utility Agency Board of Directors will hold a special board meeting on Wednesday, March 26, 2025 at 1:30 p.m. at the WTCPUA Administrative Office, 13215 Bee Cave Road,...

On Monday, March 10, the PUA will be starting on the Rim Rock trail project. The Rim Rock Trail project is to isolate the line to help with future breaks to bring down the number of houses that...

The installation of our new AMI meters will begin on 3/4/25 in the Rocky Creek neighborhood. Installation should take about a week. Customers will see DB Utility contractors in the neighborhood, not...

As of February 20, 2025, we are moving back to Stage 2 watering restrictions, which allows for irrigation once per week, between the hours of 6 a.m. - 10 a.m. and 7 p.m. - 10 p.m.  Please adjust...

The West Travis County Public Utility Agency (WTCPUA) is proud to unveil its newly refreshed logo, marking the beginning of a visual identity update that is designed to enhance clarity and...

During the months of December, January, and February, the WTCPUA averages wastewater usage to set the wastewater rate for the rest of the year. Wastewater averaging is done during the winter months,...

As requested from the 10/17/24 board meeting, the map provided as an exhibit to the board is attached here.  

11/20/24

The draft Service Availability Letter (SAL) for Mirasol can be viewed here. 

...

As of November 18th, 2024, we are moving back to Stage 1 watering restrictions, which allows for irrigation twice per week, between the hours of 6 a.m. - 10 a.m. and 7 p.m. - 10 p.m.   

Watering...

We are moving back immediately to Stage 2 watering restrictions, which allows for irrigation once per week, between the hours of 6 a.m. -10 a.m. and 7 p.m. - 10 p.m. We do not want overnight watering...

At its board meeting on June 20th, the West Travis County Public Utility Board voted to move back to Stage 1 watering restrictions, due to the increased lake levels. This will allow customers to...

The WTCPUA remains under Stage 2 watering restrictions, with customers allowed to water once per week on the day according to their address.

Lower Colorado River Authority (LCRA) recently changed...

As of May 1st, 2024, a new watering schedule is in place for WTCPUA customers. Mandated by the Lower Colorado River Authority (LCRA), irrigation will be limited to 1 time per week, according to the...

In this edition of WaterWise, the WTCPUA's quarterly newsletter, we cover the new watering schedule that will go into effect May 1st, per LCRA (Lower Colorado River Authority) guidelines as well as...

Effective May 1, 2024, the WTCPUA will be implementing once per week watering restrictions following the LCRA's new requirement.  Watering days and times will be posted soon.

Have you ever seen the construction of a water tower from start to finish? Here is your chance! Thanks to our engineering firm, we have a time-lapse video of the construction of our new elevated...

With freezing temperatures forecasted in the coming week, now is a good time to familiarize yourself with where your meter box and water valve shut-off are located, as well as stock up on some pipe...

We are excited to introduce you to WaterWise, our new quarterly newsletter that will inform you about different aspects of the West Travis County Public Utility Agency. In this first newsletter,...

Wastewater averaging season has started. The WTCPUA averages the amount of wastewater you use (anything that goes down a drain) during the months of December, January, and February. The average use...

Central Texas continues to boom and the West Travis County PUA is prepared! The WTCPUA prepares for the region’s growth and ensures adequate supply by following a 10-year plan for...

Please be advised that beginning October 15th, WTCPUA will move to Stage 2 watering restrictions. What this means for our customers:

• Outdoor watering hours will be limited to between midnight and...

Please remember that the WTCPUA is in Stage 3 Watering Restrictions.  Customers should only be watering one day per week.  Water demand was very high today and could impact water service...

Please ensure that you are following the Stage 3 Watering Schedule:

Addresses Ending:

1,3        Monday

2,4        Tuesday

5,7        Wednesday

6,8        Thursday

9,0         Friday

...

Due to the high irrigation demand, WTCPUA is implementing Stage 3 Watering Restrictions effective 7/20/23.  

Outdoor watering is restricted to:

Addresses Ending:

1,3        Monday

2,4  ...

WTCPUA is moving to Stage 2 Watering Restrictions effective July 15, 2023 due to extremely high daily irrigation demand.  Please note the new restrictions below:

• Outdoor watering hours will be...

The West Travis County Public Utility Agency is currently in Stage 1 Watering Restrictions which requires twice per week watering restrictions.  Please ensure that your irrigation system is set...

The West Travis County Public Utility Agency Board of Directors approved a revised Drought Contingency Plan on Thursday, September 1st.  The revised plan can be found on the home page of this...

Pursuant to House Bill 872, passed in the 87th Legislative Session of the Texas Legislature, Subchapter B of Chapter 182 of the Texas Utilities Code makes confidential certain personal information of...