Recent News

As your local water and wastewater utility provider, we strive to keep you continually updated on all matters related to our services. If you do not find the information you need, please contact our Customer Service office and we will gladly assist you.

Customer Letter Regarding New Water and Wastewater Rates 100119

Statement Regarding USFWS MOU Compliance

 

LCRA limits outdoor watering to once a week until the drought eases

 

WTCPUA Customers Must Comply With Restriction

The Lower Colorado River Authority Board of Directors on Wednesday, February 21st, approved a new requirement that limits outdoor...

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Time-Lapse Video of New Water Tower Construction

Have you ever seen the construction of a water tower from start to finish? Here is your chance! Thanks to our engineering firm, we have a time-lapse video of the construction of our new elevated...

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Protecting Your Home in a Freeze

Video

With freezing temperatures forecasted in the coming week, now is a good time to familiarize yourself with where your meter box and water valve shut-off are located, as well as stock up on some...

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WaterWise: WTCPUA's New Quarterly Newsletter

We are excited to introduce you to WaterWise, our new quarterly newsletter that will inform you about different aspects of the West Travis County Public Utility Agency. In this first newsletter,...

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How to Save Money with Wastewater Averaging Months

Wastewater averaging season has started. The WTCPUA averages the amount of wastewater you use (anything that goes down a drain) during the months of December, January, and February. The average...

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WTCPUA Uses Voyent Alert System for Notifications

Please be advised that the West Travis County Public Utility Agency is now using the Voyent Alert! Notification Service to deliver important service notices and information updates to its...

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Highlights of the capital improvements plan

Central Texas continues to boom and the West Travis County PUA is prepared! The WTCPUA prepares for the region’s growth and ensures adequate supply by following a 10-year plan for infrastructure...

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Stage 2 Mandatory Watering Restrictions Effective 10/15/23

Please be advised that beginning October 15th, WTCPUA will move to Stage 2 watering restrictions. What this means for our customers:

  • Outdoor watering hours will be limited to between midnight...

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Flume Smart Home Water Monitor Offer

Update 10/2: SOLD OUT

We have sold out of the flume monitors that come with the rebate; however, you can still order the device directly from Flume for $249. The next promotional offer for Flume...

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LCRA Press Release Regarding Watering Restrictions

Please remember that the WTCPUA is in Stage 3 Watering Restrictions.  Customers should only be watering one day per week.  Water demand was very high today and could impact water service...

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Stage 3 Watering Restriction Reminder

Please ensure that you are following the Stage 3 Watering Schedule:

Addresses Ending:

1,3        Monday

2,4        Tuesday

5,7        Wednesday

6,8        Thursday

9,0        ...

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Stage 3 Watering Restrictions in Effect 7/20/23

Due to the high irrigation demand, WTCPUA is implementing Stage 3 Watering Restrictions effective 7/20/23.  

Outdoor watering is restricted to:

Addresses Ending:

1,3        Monday

2,4      ...

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Stage 2 Watering Restrictions Effective July 15, 2023

WTCPUA is moving to Stage 2 Watering Restrictions effective July 15, 2023 due to extremely high daily irrigation demand.  Please note the new restrictions below:

  • Outdoor watering hours will be...

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Water Conservation Tips

WaterSmart Tips, Tools & Resources

 
Water-saving tips
  • Cut back on outdoor watering. According to the Environmental Protection Agency, outdoor watering can account for up to 70%...

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Reminder: Mandatory Watering Restrictions

The West Travis County Public Utility Agency is currently in Stage 1 Watering Restrictions which requires twice per week watering restrictions.  Please ensure that your irrigation system is set...

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Revised Drought Contingency Plan-New Stage 1 Drought Restrictions 9/1/22

The West Travis County Public Utility Agency Board of Directors approved a revised Drought Contingency Plan on Thursday, September 1st.  The revised plan can be found on the home page of this...

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Notice of Confidentiality and Customer Right to Disclosure

Pursuant to House Bill 872, passed in the 87th Legislative Session of the Texas Legislature, Subchapter B of Chapter 182 of the Texas Utilities Code makes confidential certain personal information...

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