As your local water and wastewater utility provider, we strive to keep you continually updated on all matters related to our services. If you do not find the information you need, please contact our Customer Service office and we will gladly assist you.
Customer Letter Regarding New Water and Wastewater Rates 100119
Boil Water Notice RESCINDED Green Hills Loop and Field Stone Loop
August 04, 2020
On August 1, 2020, the Texas Commission on Environmental Quality required the West Travis County Public Utility Agency, public water system, PWS ID #2270235, to issue a Boil Water Notice to inform...
Water Main Break Hwy. 290 West
August 03, 2020
UPDATE 9:00 p.m.
Water line has been repaired and water restored to all affected areas.
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A...
Boil Water Notice RESCINDED- Green Hills Loop & Field Stone Loop
August 01, 2020
August 4, 2020
BOIL WATER NOTICE IS LIFTED FOR GREEN HILLS LOOP AND FIELDSTONE LOOP AREA.
August 3, 2020
Crews are continuing to flush the lines in this area. They will take a new sample...
Stage 2 Mandatory Watering Restrictions In Effect
July 21, 2020
The WTCPUA is currently under Stage 2 Mandatory Watering Restrictions. These restrictions are put into place to help our operations staff ensure that we keep up with the high demand of the summer...
Tier 2 Surface Water Treatment Technique Mandatory Notification
July 20, 2020
The WTCPUA is required to provide notification to all customers regarding a treatment technique violation that occurred on July 10, 2020. All issues have been resolved and there was never a...
New Water and Wastewater Rates Effective October 1, 2019
September 30, 2019
On August 15, 2019, the West Travis County PUA Board of Directors approved changes to retail water and wastewater rates for fiscal year 2020. The new rates will be effective for consumption after...