As your local water and wastewater utility provider, we strive to keep you continually updated on all matters related to our services. If you do not find the information you need, please contact our Customer Service office and we will gladly assist you.
Customer Letter Regarding New Water and Wastewater Rates 100119
PUA Administrative Office Update
May 13, 2020
The Administrative office will continue to be closed through June 15th in accordance with the most recent Travis County Stay Home/Work Safe order (2020-8). All employees are working remotely and...
Mandatory Watering Restrictions Begin May 1, 2020
April 30, 2020
Beginning May 1st, Mandatory Watering Restrictions will begin. Please adhere to the schedule below to ensure that we can provide water to all PUA customers throughout the summer months.
If you...
COVID-19 UPDATE: PUA Administrative Offices Closed 3/16-6/15
March 13, 2020
*** Effective 3/16/20, all PUA Administrative staff (including Customer Service) will be working remotely to mitigate potential transmission of COVID-19. We will continue to process customer...
Raw Water Line No. 2 Construction
March 03, 2020
Construction is underway in the Lake Pointe subdivision on the second raw water line from our raw water pump station on Lake Austin to the water treatment plant at 12215 Bee Cave Road. The new...
PUA Sewer Line Maintenance
January 17, 2020
The PUA will be performing sewer line maintenance beginning Wednesday, January 22nd. Please click here for more infomation.
New Water and Wastewater Rates Effective October 1, 2019
September 30, 2019
On August 15, 2019, the West Travis County PUA Board of Directors approved changes to retail water and wastewater rates for fiscal year 2020. The new rates will be effective for consumption after...