New Smart Meters Coming to the WTCPUA
January 14, 2025
We’ve got some great news for our customers! The West Travis County Public Utility Agency (WTCPUA) is rolling out brand-new smart water meters as part of an investment in technology to make managing your water usage easier and more efficient.
These smart meters will allow you to track your water consumption in real time—right from your computer or smartphone. With this new system, you’ll be able to see exactly how much water you’re using, spot potential leaks early, and even receive alerts if something unusual happens. Plus, this technology can help you save money by giving you the insights you need to control your water usage more effectively.
- Leak Detection Alerts: No one likes a surprise water bill caused by a hidden leak. With the new system, you’ll get instant notifications if there’s a possible leak or unusual usage patterns, so you can take action before it becomes a bigger problem.
- No Installation Required: The smart meters will be installed at no cost to you, and there’s no need for you to schedule anything—our team will handle everything for you.
- Helps Save Money: By staying on top of your water usage and getting early alerts for leaks, you could potentially save money on your monthly water bills. It’s an easy way to keep your water costs in check while using resources responsibly.
When Will Installation Start?
Installation of the new smart meters will begin in February 2025.We’ll be sending out updates and alerts via Voyent Alert to let you know when the installation team will be in your area.
These smart meters will allow you to track your water consumption in real time—right from your computer or smartphone. With this new system, you’ll be able to see exactly how much water you’re using, spot potential leaks early, and even receive alerts if something unusual happens. Plus, this technology can help you save money by giving you the insights you need to control your water usage more effectively.
What does this mean for you?
- Track Your Water Usage in Real Time: The new smart meters will provide you with detailed, up-to-the-minute information on how much water you’re using. This means you can easily see if you’re using more water than usual, and make adjustments to reduce consumption.- Leak Detection Alerts: No one likes a surprise water bill caused by a hidden leak. With the new system, you’ll get instant notifications if there’s a possible leak or unusual usage patterns, so you can take action before it becomes a bigger problem.
- No Installation Required: The smart meters will be installed at no cost to you, and there’s no need for you to schedule anything—our team will handle everything for you.
- Helps Save Money: By staying on top of your water usage and getting early alerts for leaks, you could potentially save money on your monthly water bills. It’s an easy way to keep your water costs in check while using resources responsibly.
When Will Installation Start?
Installation of the new smart meters will begin in February 2025.We’ll be sending out updates and alerts via Voyent Alert to let you know when the installation team will be in your area.
What to Expect During Your Smart Meter Installation
- Installation Schedule: Installations will take place Monday through Friday, between 8:00 AM and 4:00 PM.
- Timing: The installation will typically take about 20 minutes to complete.
- Advance Notice: You’ll receive a Voyent Alert when the schedule has been set for installation in your neighborhood.
- Water Service Disruption: There will be a brief interruption to your water service during the installation.
- No Need to Be Home: You don’t need to be present for the installation. Our team will handle everything, and we’ll leave a notice once the new meter is in place.
- What If There’s a Leak?: If a leak is detected during installation, the meter won’t be replaced until the issue is addressed.
- Meter Reading: While the new system is being set up, we will continue to read your water meter manually to ensure accurate billing.
Thank you for your cooperation as we work to improve service with these new smart meters!
