Boil Water Notice for Crystal Creek
April 02, 2025
PUA workers are still in the process of repairing the water main break on Crystal Creek. When the water returns it will be under a boil water advisory until further notice. This affects all customers between 1100-1300 Crystal Creek Drive and all customers on Crystal Creek Circle.
Due to a water main break, the Texas Commission on Environmental Quality has required the West Travis County Public Utility Agency (PWS #2270235) to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions.
To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes.
In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.
When it is no longer necessary to boil the water, WTC PUA officials will notify customers that the water is safe for drinking water or human consumption purposes.
Once the boil water notice is no longer in effect, the WTC PUA will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.
Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.
