AMI Meter Installation
March 16, 2025
The installation of our new AMI meters are taking place in Lake Pointe this week. Customers will see DB Utility contractors in the neighborhood, not PUA. The installers will have a badge and uniform to verify their identity.
Instructions
They will knock before installation. If nobody answers but they detect water being used in the home, they will leave and return later that day or week. Otherwise, they will begin installation. The installation of the new meter will only take 10-15 minutes. You do not need to be home during installation.
If you have any questions or concerns regarding the installation, please contact Customer Service at 512-263-0125 or after hours at 512-788-1155.
For questions regarding the new meters, please visit our FAQ page.
